Privacy Policy

Kingo Hvac Service (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, use our services, or interact with us. By using our website and services, you consent to the practices described in this policy.  

Information We Collect  

We may collect the following types of information:

• Personal Information: This includes your name, phone number, email address, and any other information you provide when requesting services, scheduling appointments, or contacting us.  
• Payment Information: If you make a payment, we collect necessary payment details, such as credit card information. We use secure payment processors to protect your financial data.
• Website Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and other usage data. This helps us improve our website and user experience.  
• Location Information: If you enable location services, we may collect your location to provide location-based services, such as scheduling appointments in your area of Houston, TX.
• Communication Information: We retain records of any communications you have with us. This includes emails, phone calls, and text messages.

How We Use Your Information

We use your information for the following purposes:

• Providing Services: To schedule appointments, perform HVAC services, and fulfill your requests.  
• Communication: To respond to your inquiries, provide updates, and send service-related notifications.
• Payment Processing: To process payments for our services.
• Website Improvement: To analyze website usage and improve our website’s functionality and user experience.
• Marketing: With your consent, we may send promotional emails or newsletters about our services and offers.
• Legal Compliance: To comply with legal obligations and protect our rights.

Information Sharing

We may share your information with:

• Service Providers: We may share information with third-party service providers who assist us with payment processing, website hosting, and other business operations.  
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.  

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.  

Your Choices

• Opt-Out: You can opt-out of receiving marketing emails by following the unsubscribe instructions in the email.
• Access and Correction: You can request access to or correction of your personal information by contacting us.  
• Cookies: You can control cookies through your browser settings.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.  

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:  

Kingo Heating & Cooling Service

Address: 3030 W Sam Houston Pkwy S Unit 173 Houston, TX 77042

Phone: +1 (832) 517-1464

Email: email@mykingoservice.com

Effective Date: 4/1/2025